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Quality

At Prescient Infotech, Quality is not a destination but a journey, seeking continuous improvement and an initiative to constantly excel and surpass expectations. Our quality initiatives cover all facets including Organization, Project Management, Software Engineering and Support Processes.

At Prescient, we believe in seven values for managing the Quality:

1. Constantly monitor Customers Needs and Expectations;
2. Ensure complete coverage of Requirements versus Solution delivery;
3. Ensure rigorous Planning and Proactive Project Management Approach versus robust Implementation;
4. Ensure Incremental Delivery by using quick Design approach;
5. Constantly monitor Project Progress and manage Project Risks;
6. Actively learn from previous lessons;
7. Monitor and Measure Project Performance.

Prescient has been assessed at the global quality standards of SEI-CMMI Maturity Level 3 at organization level.

Where Quality is a way of life

Prescient Quality policy underlines the intent:

"A Commitment to meet or exceed Customer requirements through Continual Improvement of our Quality Management System and strive to achieve Organizational excellence through Customer focused approach at all levels."

The management and the employees are committed to secure a long-term partnership with each customer while,

1. Ensuring that all products and services will provide complete satisfaction through consistently meeting or exceeding mutually agreed requirements and expectations.
2. Fostering a team environment where quality is everyone’s responsibility.
3. Promoting a philosophy of continuous improvement embraced by each and every employee.
4. Inculcating a sense of ownership and awareness in all our employees to be responsible for what they produce.

A continuous improvement framework

Establishing an Online Quality Management System has been the first of such steps to ensure a process-centric approach within the organization. The processes are implemented and the feedback from the implementation is used to ensure a continuous improvement framework.

In Prescient, the Quality Practice has an internal support group known as Software Quality Assurance (SQA) which takes care of the software Quality assurance activities in the projects. Under the guidance of senior Quality Leaders, SQAs are deputed to each project. They work with the projects and facilitate the implementation of the Quality Management System.

The Process Asset Library is maintained and managed by the Process Champions called SEPG. Quality initiatives like CMMI and Quality Systems assessment strengthen Prescient’s commitment to delivery excellence.

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